B4B.AI

Brain For Business

Accessible, Affordable AI/ML Solutions for
Small and Medium Enterprises (SMEs)

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Why ? What ? Who ?

Led by some Tech lovers and entrepreneurs, Leveraging a global network of partners and consultants.

What is the problem ?

Small and Medium Enterprises (SMEs) are often constrained by lack of funds. This limits their potential.

What could possibly help ?

Freeing up funds through productivity improvements. “State of art” AI/ML solutions can help do this.

So what's the challenge ?

Ironically, these solutions are not easily available to SMEs. Lack of awareness, skills and funds are all contributing factors.

How does B4B adds value into it ?

B4B sees this an opportunity. We have built AI/ML applications for workforce augmentation on the cloud making them easily accessible and affordable (available as a service)

Capabilities

- the fundamental goal that we share

The Core

Technology team having extensive software development and AI/ML expertise. We are agile and entrepreneurial .
The Focus

on Natural Language Processing and Document Processing. Built on the cloud. Leveraging state of the art technologies.
The Network

We believe in collaborative problem solving, and work with a network of technology and business partners to create and deliver our solutions.
The Solutions

We have ready-to-be deployed use cases for workflow augmentation in Tech Support, Insurance and Patent Search. More are on the way.

Products at a glance

At B4B we work hard to make your daily life easy, building high end-to-end solutions that can automate your monotonus, time consuming, labourious tasks with the power of A.I. is our main priority.

Few Case Studies

Knowledge | Data | Analysis | Key

Insurance Agent Assist

Client : HDFC (Largest Private Financial Institution in India)

✓ Implemented a Knowledge Base that integrated and synched information across the company’s internal documents, policy databases, claim databases and customer interaction across different channels (emails, web forms, chats and call transcripts).
✓ Agents can perform semantic search on the KnowledgeBase to answer contextual questions from end users
✓ Enabled 40% higher call volumes

Customer Support Automation

✓ Chatbot to answer the repetitive customer questions ( 90% or more) in an on-demand pool/shuttle service app.
✓ Unresolved queries are assigned to the human agents.

Insurance Agent AssistTech Support Automation

✓ Self-Service Portal and Chatbot to answer simple “How To Type” questions ( 90% or more)
✓ Unresolved, complex queries are assigned to the human agents. Smart assignment based on customer tier, sentiment of the request and the agent’s skill and past experience.
✓ Knowledge Base that integrates and synchs information across the product documentation and customer interaction across different channels (emails, web forms, chats and call transcripts).
✓ Engineers can perform semantic search on the KnowledgeBase to retrieve past solutions based on context

Patent Search Portal

Client : HDFC (Largest Private Financial Institution in India)

✓ Self-Service Portal for patent search
✓ Semantic search using layman terms for the casual user and for exploratory purposes
✓ Key-word based search, Filtering and Query Builder for the advanced user and deep dives
✓ Quick Image Inspection tool

Contact Us

Get in touch with us OR REQUEST A DEMO
You can get in touch with us 24 hours, 7 days a week.

(033) 4600-6456

info@b4b.ai

- B4B Technologies Pvt. Ltd.
No. 677, 1st Floor, 27th Main, 13th Cross Sector 1, HSR Layout, Bangalore – 560102.